Our commitment to you is as strong as ever

We’ll continue to be here for you, no matter what’s to come. Our commitment to you remains unwavering and we will continue providing the support and education you need to make decisions that are right for you. To quote Nationwide Retirement Plans President Eric Stevenson, “the Nationwide Retirement Plans team is built on a model of providing extraordinary care, which is especially highlighted in challenging times like these.”

Perspective helps

See what Nationwide Retirement Plans President Eric Stevenson has to say, including:

  • How we are here for you and will answer your questions
  • Our experience in weathering market volatility
  • The importance of staying the course and having an investment plan

Eric Stevenson Video Snapshot

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Navigating market volatility

Did you know, according to a recent bankrate.com survey, 66% of Americans did not touch their investment accounts, even as market volatility soared?1 Congratulations on staying the course.

Here is more information about how to navigate market volatility

Facts before feelings video snapshot

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More information about how to navigate market volatility (PDF)

Account setup and password reset help

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How to create an account

Did you know many of your questions and transactions can be handled from your online account? If you don't have an online account, here's how to get one:

  • Click/tap the Log in Help & Sign Up at the top of the page
  • Click/tap Sign up for an online account
  • Enter all the required (*) information
  • Click/tap the Continue button to proceed through the process

How to reset your password

If you need to reset your password, here's how:

  • Click/tap the Log in Help & Sign Up at the top of the page
  • Click/tap Forgot username/Password
  • Enter all required (*) information
  • Click/tap the Continue button to proceed through the process

Navigating our planning tools and investment exchanges

Navigating tools video snapshot

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Accessing planning tools

Once you've logged in to your account, you'll have immediate access to My Interactive Retirement PlannerSM, a tool that helps you see how on track you are for retirement.

Managing your investments

You have access to a host of online features to help you manage your account, including updating your contribution amounts and making fund exchanges. To make changes to your investments:

  • Enter your Username & Password and click/tap the Log in button
  • From the menu select Manage My Funds
  • Select Exchange Funds
  • Click/tap the Continue button
  • Select the fund From which you would like to move your money
  • Click/tap the Continue button
  • For each fund you’d like to move money To, enter a percentage

    Notes: To see more funds, you may have to click/tap the Next button. Your percentages must add up to 100%.

  • Click/tap the Continue button
  • Review your changes and click/tap the Submit button

There is an Excessive Trading Policy that may restrict to the number of exchanges you can complete per year. If you have questions you can contact your Retirement Specialist.

We are here for our communities

Nationwide recognizes many non-profits are on the front line in solving this pandemic. We will provide $5 million in national and community response grants to assist non-profits as they manage through the current environment, including:

  • $1,000,000 – American Red Cross
  • $1,000,000 – Feeding America, national and local grants
  • $1,000,000 – United Way, national and local grants
  • $2,000,000 – Local community organizations who are currently Nationwide partners


Survey: Majority of Americans have cut their spending because of coronavirus concerns. https://www.bankrate.com/surveys/spending-investing-during-coronavirus/#investments. 3/31/2020

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